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TROUBLE SHOOTING

 “TACKLE the ROOT CAUSE not the EFFECT.”

 Haresh Sippy 

Registration Process 

Setting Up The Super App

Add $ To Your eWallet

Common Trouble Shooting

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Trouble with the App not connecting... Make sure your WiFi is on, your airplane mode is off and the do not disturb button is not selected

Make sure

Make sure your phone isn't going in and out from your personal data to the store's WiFi

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When copying and pasting your Gift Card # to an online or another app purchase, make sure to hit "apply" next to the code/pin box to complete your transaction

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If the Gift Card is having trouble loading in the app, press the Safari icon at the bottom right corner and a URL site will load with the Gift Card Info

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If the retailer is new to the platform, there are Redemption Instructions below each digital Gift Card to provide correct assistance

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When redeeming coupons from the Saver category, make sure the address of the retailer your purchasing from is correct.

For further Support on your transaction trouble with the "Merchant" category, please contact Shopping Boss 1-844-818-9912

support@shoppingboss.com